MENU SELECTION

Our extensive menus are interchangeable to accommodate your personal requirements. Menu prices range from R218-00 - R315-00 p.p. for 2009. Copies of our menus are available on request.

• Annual food increases will be of immediate effect in January of every year for the year ahead. Menu prices remain subject to change due to economic factors during the course of the year.
• Children under the age of 8 years will be charged 50% of the agreed adult menu price. Children under the age of two years will not be charged.
• Food may not be brought onto the premises.
• Food may not be taken off the premises.
• Please note that your entire guest amount must be catered for; applicable to any and all menu options available on our menu selector.
• Suppliers (DJ, photographer etc.) contracted to be work at the Reception will be included in the total guest amount/selected menu for catering purposes.
• Brunch functions are limited to Mondays to Thursdays, Sundays and on our short notice special.
• Cocktail functions are limited to Mondays to Thursdays and on our short notice special.
• Should an outside caterer be used for specialised dietary requirements such as Kosher or Halaal catering for the entire function, a surcharge of R95.00 per person for 2009 (including children and subject to an annual increase effective in January of every year) will apply. Please speak to your coordinator regarding the options available.

SERVICE FEES

To ensure the guests' relaxation and comfort during any function, waitrons are employed to attend to their every need without the expectation of a gratuity. This service is compulsory and the minimum requirements are:

• Plated menus require one waitron per table for up to 10 guests.
• Halaal functions require one waitron per table for up to 10 guests.
• Buffet menus require one waitron for every two tables of up to 10 guests each as well as 3 runners per function.
• A headwaiter is employed over and above the above mentioned quota to serve the main table only. Should there be over 8 guests seated at the main table an additional head waitron is required for the main table only.
• Waitrons / runners are charged at R38 per waiter per hour with a minimum 6 hour shift (R228-00 per waiter) for 2009.
• One bar attendant per 25 guests will be needed for all types of bar requirements, to a maximum of three up to 180 guests and four up to 250 guests. Should the total guest amount exceed 250, additional barmen would be required; this can be liaised with your co-ordinator.
• Bar attendants are charged at R38 per barman per hour with a minimum of an 8 hour shift (R304-00 per barmen for 2009).
• Bar attendants are compulsory for Alcoholic as well as Non-Alcoholic functions.
• Should waiters work longer than six hours, the standard rate per hour per waiter will be charged, until the venue overtime rate is applicable. (Please see cut-off times.)
• Service charges are subject to change without prior notice.

BAR SERVICES

We require clients to brief us regarding their requirements for the provision of a Full Bar, Wine, Malt, Soft drink Bar or a Cash Bar. Clients are welcome to set a limit on the total bar expenditure for their account. In order to maintain control of this account, we are willing to supply a regular reconciliation of the bar account during the function.

• Should waiters work longer than six hours, the standard rate per hour per waiter will be charged, until the venue overtime rate is applicable. (Please see cut-off times.)
• Bar prices are subject to change without prior notice.
• An updated list of bar prices is available on request.
• Wine orders need to be placed two weeks prior to a function. Wine orders are limited to; two Sparkling Wine / Champagne options, three white wine options, two red wine options.
• No beverages (wines, spirits, beers or soft drinks) may be brought onto the premises.
• Any changes to the bar requirements at any stage are to be done so in writing.
• Corkage will be charged for "dinky" bottles (supplied by the client as party favours / bonbonniere) should guests open these.

SET UP AND CUT OFF TIMES

Set up time is during office hours of 08h00 to 17h00 prior to functions in each venue. The ceremony area and venue will be ready / set up 3 hours prior to the start time of the ceremony. Anyone making alternative arrangements must ensure that these are documented on the function sheet at the final appointment.

An overtime rate of R500-00 per half hour or part thereof will be charged either 8 hours after the start of the function service or at 00h30 whichever is the earliest. This will automatically be added to your account at the end of the function. The R500-00 includes a manager, headwaiter, two waiters and two barmen. Overtime will also be charged should the client's décor breakdown exceed standard functions times or overtime paid for.

FURNITURE AND EQUIPMENT

The provision of Avianto's standard furniture and equipment is at no extra charge. Please ensure that the equipment requested is satisfactory in advance of your function. Any additional items should be supplied or hired by the client at the client's cost.

• Should clients require the folding of our napkins completed with detail (e.g. ribbon, raffia) supplied by the client, a fee of R2.50 (incl. VAT) per napkin will be charged. This will be confirmed and charged for two weeks prior to the function date.
• No fireworks will be allowed on the Avianto property, it's also Mogale council law.
• No live animals will be allowed on the Avianto property.
• Hooting and loud music will not be permitted in the drive way and parking areas.
• Music equipment (i.e. your DJ's speakers etc) may not be set up outdoors.
• Each venue has been fitted with a sound monitor to ensure that an acceptable level of noise is maintained during the function.
• Patio doors will be closed from 22:00 to avoid sound from travelling to neighbouring properties.
• Candles may not be placed directly on the linen. Avianto reserves the right to remove the candles if necessary. Candleholders should be wide enough to ensure no wax damage to the linen. Should Avianto have to provide candle bases, a surcharge will be levied.
• No permanent alterations are allowed, to include nails or hooks in the walls, roof or frames. Any damage to Avianto property including linen, beyond reasonable wear and tear will be charged accordingly.

APPOINTMENTS AND PAYMENT REQUIREMENTS

• Bookings are secured by payment of the full venue hire
• 90 days prior to the function, menus are confirmed
• 60 days prior to the function, 50% of the food bill, full waitron and barmen charges are payable
• 30 days prior to the function, the balance of the food bill is payable
• 2 to 3 weeks prior to the function at the final appointment, the following is confirmed; procedures of function day
• procedures of function day
• final number of guests
• accommodation costs are settled
• bar requirements and 50% of estimated bar bill payable (credit card, cash or bank guaranteed cheque only)
• On the day of the function the balance of the bar account is settled as well as any possible overtime costs and costs for damages / breakages. This may only be done so with a credit card, cash or bank guaranteed cheque.

RISK/LOSS/DAMAGES

• No paper confetti, streamers, feathers, rice or butterflies are allowed at Avianto. You are welcome to use flower petals. If other confetti types are used regardless of the agreement, the client will be charged per hour for casual cleaning staff.
• While Avianto does feature emergency water tanks and a full backup generator installation, we shall not be held liable for interruptions of services (water, electricity, sanitary services).
• Whilst every precaution will be taken to ensure the safeguarding of your belongings, Avianto will not be liable for loss or damage to any property whatsoever (décor props, function gifts, valuables, etc). We recommend that all personal and valuable property be removed directly after the function.
• Décor and props must be removed by 09h00 on the day following the function. Any items not removed within 7 days of being placed in storage will be discarded. Avianto does not accept liability for loss or damage of any item during this period.
• Please note that drapings that have not been removed at the end of the function or by 08h00 the following morning will be taken down. Avianto does not accept liability for loss or damage of any item during this period.
• Should the Avianto building, surrounding gardens, décor or napery be damaged by the client or clients' suppliers during the set-up or break down operations of the function, the client shall be held responsible and will be billed accordingly.
• Avianto, its employees or any person employed at any function will not be held liable for any loss or injury to persons, due to negligence or any other cause whatsoever.

CANCELLATIONS

• In the event of you cancelling or rescheduling your date, subsequent to the venue hire being paid, a refund will only be made in the event of Avianto's ability to re-sell the venue for a similar function on the date for which the function was booked. Should it however, be possible to rebook a function on this date, provided Avianto will be generating the sales budgeted for this date, we will be happy to refund you the entire venue hire paid.
• A discount structure is detailed in the general terms and conditions to encourage bookings made less than 3 months prior to the date. Should it become necessary to offer a discount or any special rate, the value will be deducted from your non-refundable deposit and the balance refunded.
• In the event of non-payment of the venue hire fees within the time specified, Avianto is entitled to cancel a provisional booking without further notice or liability to the client.
• In the event of non-payment of the fees within the time specified, Avianto shall be entitled to cancel a booking after giving the client written notice giving them seven days to rectify.
• All monies are non-refundable once paid by the client. Any refund will be on the same basis as per the first points.
• The final number of guests as discussed at the final appointment will be the number charged for unless attendance is greater. Bearing in mind that should this variance be below the minimums mentioned previously, clients will automatically be billed for the specified minimum.
• Avianto reserves the right to cancel any booking forthwith and without liability on its part in the event of any damage to, or destruction of the venue by fire, shortage of labour, strikes, industrial unrest, or any other cause beyond the control of Avianto, which shall prevent it from performing its obligations. In these circumstances every effort will be made to find an alternative venue.
• The client must confirm all changes and cancellations in writing.